TrustMark Registered
Fairway Electrical (Bristol) Ltd is a Government Endorsed TrustMark Registered business — your guarantee of quality and protection.
What is TrustMark?
TrustMark is the Government Endorsed Quality Scheme that covers work a consumer chooses to have carried out in or around their home.
When you choose a TrustMark Registered Business like Fairway Electrical, you're engaging with an organisation that has been thoroughly vetted to meet required standards and has made a commitment to good customer service.
As a TrustMark Registered electrician, I meet strict requirements around technical competence, trading practices, and customer service — giving you complete peace of mind when choosing Fairway Electrical for your electrical work in Bristol.
Fully Insured for Your Peace of Mind
Fairway Electrical (Bristol) Ltd is fully insured with comprehensive Public Liability and Professional Indemnity cover. Proof of insurance is available on request.
TrustMark Customer Charter
Fairway Electrical is committed to delivering a professional, honest, and reliable service to every customer.
Respect Your Home
I will treat your home with respect and maintain a clean, safe workspace throughout every job.
Clear Written Quotations
I provide clear written quotations before work begins — no hidden costs or nasty surprises.
Open Communication
I communicate openly about progress, costs, and any necessary variations throughout your project.
Guaranteed Workmanship
I guarantee my workmanship with a 6-year NAPIT insurance-backed guarantee plus my personal 10-year satisfaction guarantee.
Fully Registered & Insured
I am fully insured and NAPIT registered, ensuring all work meets the highest safety and quality standards.
TrustMark Compliant
I comply with TrustMark's Code of Conduct and consumer protection standards at all times.
Complete Customer Satisfaction
I aim for complete customer satisfaction and will always address concerns promptly and fairly.
Reliable & Punctual
I turn up when I say I will, and I always respond to your calls and messages promptly.
Customer Care / Complaints
I aim to deliver the highest standard of service. If you're not satisfied with any aspect of my work, please contact me directly or call 0117 239 4701.
I will acknowledge your complaint within 5 working days and aim to resolve it within 28 days.
If you're not happy with my response, you can escalate the matter to NAPIT or TrustMark's approved Alternative Dispute Resolution (ADR) provider for independent review.
ADR Provider
As a TrustMark registered business, I participate in an independent Alternative Dispute Resolution (ADR) scheme through TrustMark's Dispute Resolution Ombudsman Service.
For more information, visit: www.disputeresolutionombudsman.org
Need a Trusted Local Electrician?
As a TrustMark Registered electrician in Bristol, you can be confident that all my work meets the highest standards. Call me today for a free, no obligation quotation.